REFUND & TRIAL POLICY
What’s included
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Free month: Full access for 30 days. Activation happens via WhatsApp in 1–2 minutes.
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No card required for the free month.
Upgrades after trial
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Monthly: $19.99 per month.
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1‑Year: $69.99 one‑time.
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Upgrades are completed in WhatsApp via a secure checkout link.
Refunds on paid plans
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Annual (1‑Year $69.99): 7‑day refund window from payment if there is no usage or less than 2 hours of viewing on the account.
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Monthly ($19.99): Non‑refundable once activated.
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Approved refunds are returned to the original payment method within 3–7 business days.
Before you buy
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Please use the free month to test device compatibility, internet speed, and content categories.
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WhatsApp support is available for quick setup on TV, phone, and tablet.
Not eligible for refund
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Internet issues at the location or ISP throttling beyond our control.
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Device misconfiguration when setup guides/support were provided.
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Requests after the 7‑day window for annual plans.
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Content availability that differs from third‑party listings or schedules.
How to request a refund (annual only)
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Send a WhatsApp message within 7 days of payment including:
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Order ID
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Phone number used for activation
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Reason for the request
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If eligible, the refund will be processed to the original payment method.
Important notes
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The free month ends automatically; nothing to cancel.
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Fair use: one active device during the free month; misuse may result in deactivation.
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Payments are only taken after clear confirmation in WhatsApp and successful checkout.
